LATE ARRIVAL / EXTRA TIME / NO-SHOW POLICY

NEWS
01/05/2026

LATE ARRIVAL / EXTRA TIME / NO-SHOW POLICY 
 

LATE ARRIVAL

  • If you're more than 15 minutes late, your booking might be shortened or canceled without any refund. in order to keep the schedule fair for others. 

EXTRAS

  • If you need an extra time of 5 minutes to finish your game, there will not be any penalty. 
  • if you need an extra time of 10 - 15 minutes to finish your game, and there is an available booking. A small amount of 5,000 NGN will be added to your booking.
  • Important: There will not be any extra time if there is any booking directly after your session. In order to keep the schedule fair for others. 

NO-SHOW POLICY 

  • NO SHOW = NO REFUND
    • If you do not show up for your booking and have not informed us at least 4 hours in advance, your session is considered a No-Show. 
    • No refunds, credits, or reschedules will be issued for no-shows.
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